Refund policy
Return & Refund Policy
We want you to be happy with your purchase. If you're not completely satisfied, we're here to help.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original packaging.
- The product must be in the same condition that you received it.
- Proof of purchase may be required.
To initiate a return, please contact us at hello@currentoral.com before sending your item back.
Refunds
Once your return is received and inspected, we'll notify you of the status of your refund.
If approved, your refund will be issued to your original payment method. Depending on your financial institution, refunds may take 5–10 business days to appear.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at hello@currentoral.com. We'll work with you to resolve the issue as quickly as possible.
Non-Returnable Items
For hygiene and safety reasons, used toothbrushes cannot be returned or refunded unless they arrive damaged or defective.
Shipping Costs
Original shipping charges are non-refundable unless the return is the result of our error or a defective product.
Contact Us
If you have any questions regarding returns or refunds, please contact:
CURRENT VENTURES LLC
Email: hello@currentoral.com
Website: currentoral.com